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ZSA-2019-03

Importing statistics XML can lead to reading arbitrary files of OTRS file system

Problem

An attacker who is logged in as agent can import statistics XML that can lead to reading arbitrary files of the OTRS file system.

Workaround

As a workaround, you can replace the affected files.

Solution

Upgrade to the latest available OTRS patch level (https://ftp.otrs.org/pub/otrs/).

Download

References